SALON POLICIES

Read Before Booking

Before Your Appointment

Prepare Your Hair

If receiving any type of Curl Bar Cut your hair must be down, detangled, completely dry and in a styled wash and go no more than two days old. Please wash, condition + FULLY detangle your hair and style as normal with your usual styling product you use for wash & go's and let it dry completely - air dry, diffuse or sit under a hooded dryer. This allows us to see your natural curl pattern and helps us take into account each curl's shrink factor when completing the dry Curl Bar Cut.

  • Please avoid the use of heavy butters and oils 

  • Please do not come with your hair in a bun/ponytail, twist out, braids, etc. Avoid putting it up after you style it for your appointment. It can and will negatively impact the cut due to the curls being stretched out.

  • If hair is not properly prepped it could affect your appointment  

  • If hair is not properly detangled it will result in an additional fee if detangling process exceeds 20 minutes.( 20 minutes or less is typically how long it will take your trained stylist, to thoroughly detangle even with high density hair) The detangling fee will be $10 per every ten minutes. 

If Receiving a Curl Bar Wash & Go Service it is still strongly encouraged to still come with a fresh wash and go to accurately assess your hair, see your concerns , see how your hair looks when you style it yourself, and to avoid the detangling fee. 

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Appointment Policy

All appointments must be booked online, we do not take walk-ins. When booking an appointment a credit card must be placed on file and a 50% deposit is required to secure all appointments. This will be deducted from your total service amount.

48 Hour Cancellation Policy
If you do not cancel your appointment within 48 hours you will lose your deposit and be charged the full service amount. To cancel an appointment you can do so online or please email hello@thecurlbarboston.com with your first, last name and appointment date to cancel and request a deposit refund. The system will not automatically refund you. Please note, we are closed 
Sunday-Tuesday. Email is always the preferred communication method to ensure we get your message on time. 

48 Hour Reschedule Policy

If you do not to reschedule within 48 hours of your scheduled appointment date will will not be able to reschedule you. If you cannot make the appointment and do not reschedule within 48 hours you will lose your deposit and be charged the full service amount. The best way to try and reschedule is by using the confirmation link you received via email when you booked the appointment. Please note appointments tend to book up in advance and we may not have any other openings available to reschedule you to.


No-Show Appointments
If you “no call no show” to an appointment you will be charged the full service amount ( 100%) and be required to pre-pay for your next appointment.


Late Arrivals
There is a 15 min grace period. If you arrive after the 15 minutes you risk your appointment having to be cancelled. If appointment has to be cancelled you will be charged the full service amount.

Pricing Policies

Appointment prices are as stated on the website. In some instances, the price will be adjusted based on improper preparation for your appointment. For instance, if hair is not properly detangled it will result in an additional fee of $10 per every ten minutes of detangling that exceeds 20 minutes. (20 minutes or less is typically how long it will take your trained stylist to thoroughly  detangle even with high density hair).

Guests

Due to the intimate salon atmosphere we ask kindly that you do not bring any additional guests to your service . This includes significant others, children and friends. 

COVID Protocols

Although we miss seeing your beautiful faces, masks covering the nose and mouth are still required at The Curl Bar. 

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  •  Masks covering the nose and mouth are required on at ALL times when entering the salon. * Scarves and bandanas don't count.

  • Upon entering clients must wash/sanitize their hands

  • No additional guests are allowed.

  • Clients are asked not to bring in any outside food or drink.

  • No extra bags/ coats etc to help prevent the spread of germs.

What We Will Be Doing

  • Practicing social distancing guidelines and allowing no more than 3 clients in at a time.

  • Sanitizing every client's hands upon arrival

  • Wiping down all surfaces and equipment after every encounter with medical grade disinfectant and alcohol.

  • Styling tools are cleaned and disinfected before and after EACH appointment.

 
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Healthy Curls

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